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Access To Care

"Help is only a phone call away"

The right treatment can assist patients with mental disorders gain more control of their lives. A combination of lifestyle recommendations, medication and therapy can give our clients the motivation they need and encourages them to accomplish both everyday tasks and major life goals.

We’re happy that you’re interested in the services we provide at Face To Face Mental Health Services, and we’re happy to answer your questions and address your concerns. Our Access to Care department will connect you with the support you need until your treatments officially begin. Please contact the Access to Care department at 305-964-5824 to speak with an Access to Care Team provider. This program is designed for individuals who want to get assessment and treatment for behavioral health issues as soon as possible. We advise that you call ahead to pre-register for faster results.

The person you are assigned to when you call the Access to Care department, will become your main point of contact and will answer your questions, give you information about facility services, and provide details about using health insurance to pay for services. Your point of contact will also gather demographic details and assist you in completing your admissions paperwork. After your paperwork is complete, the Access to Care professional will schedule your appointment with one of our mental health professionals within seven days.

Anyone is eligible to receive services from us through the Access to Care department, regardless of income or health insurance status. Three individuals per day are permitted to take advantage of Access to Care walk-in services.

If you have health insurance, please give us a call to determine whether your insurance is accepted at our facility. If you’re not covered by health insurance, we encourage you to get in touch with us to discuss discount programs and payment arrangements before receiving services at Face To Face Mental Health Services.

To pre-register, please contact our office. If you’re having an emergency, call 911 right away or go to the closest emergency room. If you’re having a mental health crisis and need to speak with someone immediately, call (800) 273-TALK/ (800) SUICIDE to speak with a mental health counselor.

Access to Care Department

Help Line Hours of Operation

Monday through Friday 8:00AM to 5:00PM

Access to Care Department

Walk-in Hours of Operation

Wednesdays & Thursdays 2:00PM to 4:00PM